As Product Managers we aspire to build products that millions of people will use, but designing for your millionth user is different than designing for your thousandth.
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Product Managers should assume the world is chaotic and prepare for it, rather than think they understand it.
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The Phoenix Checklist is a problem-solving framework for navigating completely unique situations designed byt he CIA but useful for Product Managers.
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For those of us that crave certainty, uncomfortably embracing paradoxes is critical.
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Not all decisions are created equal.
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No matter how much a Product Manager believes in the idea, their boss isn't about to allocate hundreds of thousands of dollars because they have a feeling.
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Applying the millenia-old Taoist principle of the Uncarved Block to product design.
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If you’ve ever made a feature request for a product and it never got built, this flowchart will help explain why. It shows the questions asked by a product manager when deciding if something should be worked on, passed on, or revisited later.
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